Knowledgebase: Billing
How to upgrade shared or reseller hosting plan
Posted by Simon  , Last modified by Jackson   on 14 January 2020 12:40 PM

You may follow the following guide to upgrade your shared or reseller hosting to the next higher tier plan

- Login to our billing area >

- On the top blue bar, click on "Services" > "My Services". 

- Click on the current hosting account that you wish to upgrade.

- Take note of your current billing cycle and click on "Upgrade/Downgrade".

- Decide on which package you wish to upgrade and select the same billing cycle in the dropdown menu and click on "Choose product".

- You will be presented with the prorated amount you need to pay. Decide on which payment method you wish to use and click on "Click to continue". 

- The invoice will be generated and you may proceed to make payment.

Kindly note that we can only upgrade your service once payment is received.

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