To retrieve the addon service information (in this case it is dedicated IP) that you purchased for your main service, please use the following guide:
- Login to our billing area > https://billing.apc.sg/clientarea.php
- Click on "Services" on the top blue bar and click on "My services"
- Click on the service that the addon (in this case it’s the dedicated IP) is purchased on.
- Click on "Addons" under "Overview". The addon information will be shown.