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Do you provide 24/7 Support?

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Yes, we provide 24/7 Technical Support through our ticket & live chat system.

Acknowledgement of enquiries will be within 1 hour.
Problem resolution will be within 6 hours response time.

For network failure, it will be as per our Network SLA on https://www.apc.sg/legal.
For hardware failure, it will be as per our Hardware SLA on https://www.apc.sg/legal.
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